Introduction

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The purpose of this Privacy Policy (“Policy”) is to inform you of how Abbey Label Pte Ltd (“we”, “us” and “our”) may use, disclose, store, process or collect your personal data.

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Application

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This Policy applies to our website, www.abbeylabel.com (the “Website”), the products and services we provide and any other business we may conduct. By using the Website and/or any services provided by us and/or purchasing any products from us and/or providing us with any of your personal data, you indicate that you have acknowledged, understood, and agree to adhere to, this Policy.

We reserve the right to update, amend and/or replace any part of this Policy by posting the revised Policy here. You should check this page frequently to review the most current version of this Policy and to see if there are any updates or changes.

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Personal Data

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The types of personal data we may collect from you include your name, telephone number(s), mailing address, email address, nationality, date of birth, gender, photographs, payment information and any information relating to you depending on the nature of your interactions with us.

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Collection of Personal Data

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In general, your personal data may be collected by us when you subscribe to our mailing list, fill out and/or submit any forms, register any online account or profile with us, use any of our services, make any purchase of any product or services through the Website, request that we contact you, correspond or interact with us or our staff in any way, visit the Website with a cookies-enabled browser, respond to our promotions or contests or submit your personal data to us for any other reason.

If you provide us with any personal data relating to a third party such as information of your spouse or children or any other party you may opt to deliver your purchase to, you represent that, by submitting such information to us, you have obtained the consent of the relevant third party to you providing us with their personal data.

You have no obligation to provide us with any personal data requested by us. However, you should note that if you do not provide us with the personal data we request and/or provide us with incorrect or incomplete personal data, we may not be able to provide you with the products and/or services you have requested and/or transact with you. You should thus ensure that any personal data provided by you to us is complete, accurate, true and correct.

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This Policy does not apply to aggregated information which summarizes statistical information about groups of members, and which does not include name, contact information, or any other information that would allow any particular individual to be identified.

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Use and Disclosure of Your Personal Data

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We may use and/or disclose your personal data for purposes including to respond to your queries, comments and requests, to provide you with products and/or services you have requested or purchased, to maintain your account with us, to verify and process your personal particulars and payments for orders of any products and/or services, to administer, facilitate and/or process any transactions or activities carried out by you on the Website, to administer, investigate, resolve or handle complaints or requests, to facilitate your access to the Website, to evaluate your website preferences, to customize the content of the Website and our emails to suit your interests or purposes, to evaluate your applications to us (if applicable), to manage our business operations, to verify your identity, to protect and/or enforce our legal rights and obligations, to prevent or investigate any fraud, unlawful or suspicious activity on the Website and/or at our retail store, to conduct reviews of our internal processes, to comply with any applicable rules, laws, regulations, guidelines, and/or directions by or requests for information from public agencies, ministries, statutory boards or similar authorities, to conduct market research for statistical, profiling and analysis for the improvement of services provided to you and/or any other purpose in relation to any of these purposes.

Where permitted by the Personal Data Protection Act 2012 (“PDPA”) or applicable law, we may also collect, use and disclose your personal data for the other purposes including providing services, products and benefits to you, such as promotions and loyalty programs, matching personal data with other data in connection with the provision or offering of products and services by us or other third parties, administering contests, promotions, competitions and conducting lucky draws, providing you with details of products, services, special offers and rewards which may be of interest to you and conducting market research, understanding and determining customer preferences and demographics for us to review and improve our products and services and marketing programs.

In addition, where permitted by the PDPA or applicable law, your personal data may be disclosed or transferred for the aforementioned purposes to certain third parties (whether located in Singapore or overseas) such as third party service providers engaged to provide operational or administrative services or functions to us, our professional advisors, our partners pursuant to any contests, promotions, competitions and lucky draws that you may participate in, government or regulatory authorities to comply with applicable law or regulations, and any other party to whom you authorize us to disclose your personal data.

 

Protection of Personal Data

To safeguard your personal data from unauthorized access, collection, use, disclosure, copying, modification, disposal or similar risks, we have introduced appropriate administrative, physical and technical measures.

 

You should be aware, however, that no method of transmission over the Internet or method of electronic storage is completely secure. While security cannot be guaranteed, we strive to protect the security of your information and are constantly reviewing and enhancing our information security measures.

We do not sell your personal data to third parties.

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Use of Cookies

A cookie is a small amount of information that is downloaded to your computer or device when you visit the Website. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies provide you with a better browsing experience by allowing the Website to remember your actions and preferences (such as login details). This means you do not have to re-enter this information each time you return to the Website or browse from one page to another. Cookies also provide information on how users use the Website, for instance whether it’s their first time visiting or if they are a frequent visitor.

You can choose to delete the cookies at any time. However, removing or blocking cookies can negatively impact your user experience and parts of the Website may no longer be fully accessible.

 

Removal of Personal Data

If you would like to unsubscribe from our mailing list, or to withdraw your consent to our use of your personal data, please write to our Data Protection Officer at hello@abbeylabel.com. Please note that if you choose to withdraw your consent to our use of your personal data, we may not be able to provide or to continue to provide you with the products or services you have requested or purchased or to administer any contractual relationship in place. The deletion of your account with us will not automatically delete the personal data we hold about you. If you would like to request that we delete all your personal data together with the deletion of your account, please contact us at hello@abbeylabel.com. Our ability to comply with your deletion request is subject to applicable law and any other requirement to maintain certain records of your personal data.

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Accessing and Correcting Your Personal Data

You may review and correct your personal data by contacting our Data Protection Officer at hello@abbeylabel.com. We will only disclose personal data after we are able to confirm or verify the identity of the party seeking to review or correct the personal data. We reserve the right to charge a nominal fee for the processing of any request for access to any personal data in accordance with applicable law.

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Governing Law

This Policy and any dispute or claim arising out of or in connection with this Policy shall be governed by and construed in accordance with the laws of the Republic of Singapore.

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Queries

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Please contact our Data Protection Officer at hello@abbeylabel.com if you have any questions regarding this Policy.